1. Overview
At Expa Dune, we aim to deliver your outdoor and travel products quickly and securely. This Shipping Policy explains our delivery process, timelines, and related terms.
2. Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Timeframe
Standard delivery time within Pakistan: 3–7 business days after dispatch.
Delivery times may vary depending on your location and courier service availability.
4. Shipping Charges
Shipping charges may apply based on your location and will be displayed at checkout.
Promotional offers may include free shipping for certain orders.
5. Cash on Delivery (COD)
We only accept Cash on Delivery as the payment method.
Please ensure you have the exact payment amount at the time of delivery.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
7. Delays
Delivery delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or public holidays.
Expa Dune is not liable for delays beyond our control but will assist in resolving any courier-related issues.
8. Incorrect Addresses
Please double-check your shipping address before placing an order.
We are not responsible for packages delivered to incorrect addresses provided by the customer.
9. Contact Us
For questions about shipping or to check the status of your order, please email:
[email protected]